We know that when you are having a problem with your computer or service, you can’t get it fixed fast enough. Here you will find useful self-help resources for dial-up access, Outlook email settings, Spam settings, FAQ, and domain registrar login. Contact details for our tech department are listed below.

Common FAQ's

What’s My Local Dial-up Number?
Local Dialup Numbers and locations served are listed below.

(509) 661-7100	(509) 645-7100
Wenatchee	Brewster
East Wenatchee	Bridgeport
Cashmere	Mansfield
Chelan	Pateros
Entiat
Lake Wenatchee
Leavenworth
Malaga
Manson
Rock Island
Waterville

 
Looking for a Nation-wide dialup number?
These numbers cover the US and Canada.
Click Here

How Do I set up my Email Account?
Outlook 2003 |  Outlook 2007 |  Outlook Express |  Windows Mail  |  Mozilla Thunderbird

Where do I get a list of current Internet service rates?
You can go to our Communications and Internet Services page

How Do I Tune the Spam Quarantine?
Click Here

Where do I call if I have questions about my internet service?
Call us at (509) 663-7082. After regular business hours? Please call our after-hours support line at (509)-670-3075.

How do I login to my domain registrar?
If you have our $12.95 per year domain registration click here.
If you have our $23.95 per year domain registration click here.

Still stumped or is your question not in our FAQ’s sheet?
Call us Monday through Friday 8AM to 5PM at (509) 663-7082 or Email us.